Mortgage Protection Pros ("Mortgage Protection Pros," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit Mortgage Protection Pros (the "Site"), request a quote, submit a form, or otherwise interact with our services.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name, email address, telephone number, ZIP code, and other contact information.
- Information about your residence, homeowner status, security needs, requested products, and quote preferences.
- Information you submit in forms, surveys, chats, customer-service requests, or other communications.
- Any information you voluntarily provide when requesting pricing, offers, or information from a home-security provider.
We may also automatically collect technical and usage information such as IP address, browser type, device type, operating system, referring URLs, pages viewed, time on site, approximate location derived from IP address, and cookie or advertising identifiers.
2. How We Use Information
We may use information to:
- Respond to quote requests and match you with potentially relevant home-security products, services, or providers.
- Contact you about your inquiry, requested quote, available options, or related services.
- Operate, improve, personalize, secure, and analyze the Site and our marketing campaigns.
- Measure advertising performance, detect fraud or abuse, and maintain Site security.
- Comply with legal obligations and enforce our agreements and policies.
3. Sharing of Information
When you request a quote or more information, we may share your submitted information with one or more independent home-security providers, dealers, call centers, marketing partners, or service providers that may contact you about products or services that match your request. Those third parties may use your information according to their own privacy policies and practices.
We may also disclose information to vendors that help us operate the Site, host data, provide analytics, send communications, prevent fraud, or support advertising and lead routing. We may disclose information when required by law, to protect rights or safety, or as part of a business sale, merger, financing, or restructuring.
4. Communications, Calls, Texts, and Email
If you provide a telephone number or email address and consent to be contacted, you may receive calls, text messages, or emails regarding your quote request or related home-security products and services. Where required, consent language should be displayed next to the form before submission. Consent to marketing is not a condition of purchase unless otherwise permitted by law.
Message and data rates may apply to text messages. You may opt out of marketing texts by replying STOP, and you may use unsubscribe links in marketing emails where provided. Transactional or service-related communications may still be sent when necessary.
5. Cookies, Analytics, and Advertising
The Site may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to remember preferences, understand traffic, measure conversions, improve performance, and support advertising. Third-party platforms may receive information about your browser or device when their tools are used on the Site.
You may be able to limit cookies through browser settings or available consent controls. Blocking some technologies may affect Site functionality.
6. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this Policy, to meet legal or contractual requirements, resolve disputes, prevent fraud, and enforce agreements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure and we cannot guarantee absolute security.
7. Your Privacy Choices and Rights
Depending on where you live, applicable law may provide rights to request access, correction, deletion, portability, or information about certain disclosures of personal information, and to opt out of certain targeted advertising, sharing, or sales as those terms are defined by law. To make a request, contact us through the Site and provide enough information for us to reasonably verify the request.
We will process valid requests as required by applicable law. Authorized agents may be permitted where state law allows, subject to reasonable verification.
8. Children
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us through the Site so we can review and address the request.
9. Third-Party Websites and Providers
The Site may link to or connect you with third-party websites, providers, or services. We are not responsible for the privacy practices, content, security, pricing, or services of independent third parties. Review their privacy policies before providing information directly to them.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated effective date. Your continued use of the Site after an update is subject to the revised Policy.
11. Contact Us
Questions or privacy requests may be submitted through the contact information or contact form made available on Mortgage Protection Pros. See also our Terms & Conditions.